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Just knowing something about a contractor isn't enough. In order to ensure a quality installation you must know the answers to the following questions about your contractor:
  • How long have they been installing pavers?
  • Have they been trained by a manufacturer or by ICPI? Do they have a written certificate of completion?
  • What percentage of their total business is installing concrete pavers?
  • Will they provide you with references, not only recent ones, but from past jobs?
  • Can you contact their references and inspect their jobs?
  • Do they have a portfolio of photos and letters to qualify themselves?
  • Are they in good credit standing?
  • Do they have a current liability insurance certificate? While the contractor is on your property, they should be insured for any damage and personal injuries that may occur. Check your homeowner's insurance policy for coverage of the contractor while on your property.
  • Can the contractor provide proof that Worker Compensation Insurance covers all on the job?
  • Do they install the job per ICPI specifications? Can they supply a copy?
  • Do they provide a written, itemized proposal outlining the scope of the work and terms of payment? It should include starting and completion dates, demolition and excavation, paving and base materials, and taxes.
  • Do they guarantee their work for one year? Will they return in a year to inspect it?
  • Are they members of the ICPI or other associations? With answers to these questions and others you might have, plus answers on how to know when the installation is being done right, you should be able to select a competent contractor!
The above questionair is provided by ICIP